What is the Consumer Protection Act?
The Consumer Protection Bill, 1986 seeks to provide for better protection of the interests of consumers and for the purpose, to make provision for the establishment of Consumer councils and other authorities for the settlement of consumer disputes and for matter connected therewith.
What is consumer rights Wikipedia?
The right to choose: To be assured, wherever possible, access to a variety of products and services at competitive prices; and in those industries in which competition is not workable and Government regulation is substituted, an assurance of satisfactory quality and service at fair prices.
What law and Government agency can help protect you as a consumer?
Consumer Protection Law is an area of law managed by the Bureau of Consumer Protection and overseen by the Federal Trade Commission (FTC). It protects you and me, consumers, from unethical and careless actions taken by businesses.
Why do we need consumer protection?
Consumer protection makes markets work for both businesses and consumers. Consumers need to be able to obtain accurate, unbiased information about the products and services they purchase. This enables them to make the best choices based on their interests and prevents them from being mistreated or misled by businesses.
What are the 5 major consumer rights?
Consumers are protected by the Consumer Bill of Rights. The bill states that consumers have the right to be informed, the right to choose, the right to safety, the right to be heard, the right to have problems corrected, the right to consumer education, and the right to service.
What are the 4 basic consumer rights?
He then called on Congress to enact legislation to protect four fundamental consumer rights: the right to safety, the right to be informed, the right to choose and the right to be heard.
How does Consumer Protection Act protect consumers?
Rights of consumers: Six consumer rights have been defined in the Bill, including the right to: (i) be protected against marketing of goods and services which are hazardous to life and property; (ii) be informed of the quality, quantity, potency, purity, standard and price of goods or services; (iii) be assured of …
How does the Consumer Protection Act protect customers?
As well as protection from unfair trading, consumers are protected by statutory rights and regulations against unfair contracts. Among other things, these generally give the consumer the right to cancel an order within an automatic cooling-off period and receive a refund or replacement if goods are faulty.