What is CVP in Cisco?
Cisco Unified Customer Voice Portal (CVP) is a solution that provides Internet Protocol (IP) based automated customer self-service and call routing as a standalone interactive-voice-response (IVR) system or integrated with a contact center. The technology accommodates touch-tone input and speech recognition.
What is CVP in Ucce?
Cisco Unified Customer Voice Portal (CVP) sets a new standard for extending automated self-service beyond the limits of traditional interactive voice response (IVR) systems and enterprise voice portal platforms.
What is a CVP server?
Cisco® Unified Customer Voice Portal (Unified CVP) is an award-winning product that provides IP-based self- service and call routing. These same voice gateways serve as VoiceXML browsers under the control of Cisco Unified CVP, allowing them to play announcements, collect information, and queue calls.
What is CVP application?
The Unified CVP micro-applications are: Play Media, Get Speech, Get Digits, Menu, Play Data, and Capture. Data can be passed from one script to the other and back through ECC variables.
What is CVP port?
A central venous catheter is a tube that goes into a vein in your arm or chest and ends at the right side of your heart (right atrium). Having a port attached to your catheter will cause less wear and tear on your veins than just having the catheter.
What is VXML Gateway?
The VoiceXML gateway, or voice portal, serves as the heart of any VoiceXML-enabling network. Through the portal, VoiceXML applications gain access to the users of telephony devices while providing users with text-to-speech, speech recognition, media resources, and, often, access to the Internet.
What is Cisco ACD?
Automatic call distribution (ACD) systems are used to handle incoming calls and forward them to an agent who handles the request. Typically this type of service is used to deliver product support, handle information inquiries from customers or to setup a help desk.
What is ICM in call center?
Consulting agency.
Is CVP equal to rap?
CVP is identical to right atrial pressure (RAP) (in the absence of vena cava obstruction) and to right ventricular (RV) end diastolic pressure (in the absence of tricuspid regurgitation). It is thus equivalent to the right-sided filling pressure.