What happens if you lose your Western Union receipt?
To get a copy of your money transfer receipt: Go to the Western Union Help Center. Choose Email us. Choose Copy of Money Transfer Receipt from the list.
How do I reprint my Western Union receipt?
To get a copy of your money transfer receipt:
- Go to the Western Union Help Center.
- Choose Email us.
- Choose Copy of Money Transfer Receipt from the list.
What if I lost my money order receipt?
If you don’t have the receipt, then you’ll have to fill out a money order research request (MORR). Again, mail it to the listed address on the form. In this case, you will have to send a nonrefundable $30 fee with the completed form. This process can take between six and eight weeks to complete.
Can you track a Western Union money order without receipt?
If you don’t have the receipt, you’ll need to complete and submit Western Union’s Money Order Research Request form. There is a $30 processing fee, and Western Union can take up to eight weeks to process requests.
Does Western Union have records of transactions?
You can access the last 90 days of your money transfer history by logging into your profile on westernunion.com or our mobile app. Request will be delayed an additional 2-3 weeks for our legal team to approve the request to be processed.
How many years does Western Union keep records of transactions?
5 years
Yes, you can access the following transfer history if you’re already registered with Western Union: Last 5 years of transfers that were started and paid online at westernunion.com. Last 90 days of transfers that were started online and paid at agent locations.
How long will Western Union hold money without withdrawal?
Money transfers are available for 90 days. If the receiver is unable to pick up the money transfer and it has been 90 days, contact Customer Care for the money transfer to be renewed and made available for payout.
How do I get my Western Union tracking number if I lost it?
If you have trouble getting your MTCN from the sender, or you have lost or forgotten your tracking number, you can still collect money. You should call Western Union Customer Care at 1-800-325-6000.
How do I retrieve a lost Western Union money order?
¹Other options to submit a refund request if your money order has not been cashed:
- Fill out the Money Order Refund Request form on the back of your receipt.
- Send the completed form to the address mentioned on your receipt or by fax at 1-720-864-0477 or by email to [email protected].