How do you record a greeting for a call handler?
Rerecord a call handler greeting. Toggle between the alternate and standard greetings. Determine which greeting is currently active for a call handler….Using the Cisco Unity Greetings Administrator to Record or Rerecord Call Handler Greetings.
| To change the busy greeting | Press 3. |
|---|---|
| To change the holiday greeting | Press 7. |
How do I record a greeting on my Cisco phone?
Step 1 Press the Message button and log on. Step 2 Press 4>1>1. Step 3 After Cisco Unity plays your current greeting, press 1 to re-record it, or press 3 to record a different greeting, choose the greeting, and then rerecord it.
How do I upload a greeting to CUC?
The tool will be connected to Unity Connection. Select Call Handler and Users from Drop Down Menu. Select the Greeting Type from Drop Down Menu. Click on Choose File and select the WAV file which has to be uploaded and click on Change Greeting.
Which type of greeting in the call handler configuration in Cisco Unity Connection overwrites all other greetings?
An alternate greeting overrides all other greetings.
What is a call handler?
Summary. To provide a call handling service and associated administration duties. To take telephone calls from patients in a professional and courteous manner. To record all essential information accurately. To prioritise calls to be passed to 999, GPs and Nurses following clinical protocols.
What is call handler in Cisco?
Call handlers answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages. They are a basic component of Cisco Unity.
How do I forward my Jabber voicemail to my email?
Forwarding Voicemails to Another Number in Cisco Jabber
- Step 1: Find the Voicemail. Right-click on the voice mail and click “Forward voice message…”
- Step 2: Forward Voicemail to Staff Member. Under “Forward voice message to:”, enter the name of the staff member(s) you want to forward the voicemail to then, click “Send”
How do I change my voicemail on Cisco Jabber?
How to change your voicemail greetings using Cisco Jabber
- Bring up the Cisco Jabber window and click on the voice messages button as shown below.
- Click on the Call Voicemail button as shown below.
- Next, click the Keypad icon and enter your voicemail PIN followed by the pound key as shown below.