How do I return to Planet X?
How to Return Items
- Complete a Returns Form. Simply Download and Print the Planet X Returns form and include it inside your returns package.
- Package your items and return them to us: We recommend using a secure delivery method for returning goods (such as Royal Mail First Class Recorded Delivery).
- What happens next.
Can you return used shoes?
Yes, it is. Depends on how long they’ve been worn. If you buy a pair of shoes, and particularly if they’re expensive, wear them for a week or so (at most) and they’re killing your feet, you have every right to return them for a refund or a better-fitting pair.
Can you return shoes without a receipt?
Stores often try the “no refund or return without a receipt” line. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.
How long does it take to get a refund from Farfetch?
We’ll refund this to your original payment method, excluding any shipping costs and sales tax. Refunds can take up to 14 days, depending on your payment provider.
Can shops refuse to give you a refund?
If goods aren’t faulty, you CAN’T return them. Unless the shop’s ‘rules’ allow it, or it was bought online. Online is different, because the Distance Selling Regulations mean you can cancel goods within seven working days, even if you’ve merely changed your mind.
Can you return shoes bought online?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
Where are FARFETCH based?
London, England
Farfetch is a British-Portuguese online luxury fashion retail platform that sells products from over 700 boutiques and brands from around the world….Farfetch.
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Founded | June 2007 |
Headquarters | London, England |
Key people | José Neves, founder and CEO |
Industry | E-commerce |
How do I cancel an order on FARFETCH?
To cancel your order:
- Go to ‘Orders & Returns’ if you have an account, or click here if you placed an order as a guest.
- Select the items you want to cancel and your reason for cancellation.
- We’ll email you a confirmation of your canceled order.
Can I return shoes that hurt my feet?
If you find any discomfort in wearing them, return them. This may include the shoes being too tight, too loose, blisters, pain from the shoes rubbing in the wrong place, new knee pain, etc.
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