How can I contact Qantas by email?
If you need personal assistance with your booking, a baggage issue, etc, you can also talk to one of the regional Qantas regional offices. Members of the Frequent Flyer program can receive help on the web chat (agent or chatbot) or by e-mail: [email protected].
How can I contact Qantas?
(800) 227-4500Qantas / Customer service
How do I contact Qantas Australia?
Deals on Qantas flights across a range of Australian and international destinations. Check out our latest travel deals and Frequent Flyer offers, including flights on sale, hotel deals, car hire and more….Australia.
Qantas area | Contact | Opening hours |
---|---|---|
Qantas Customer Service Australia | Call 13 13 13 | 24 hours, 7 days a week |
How do I send a message to Qantas?
Now, there’s another new way to contact Qantas – by SMS text message. You can now contact Qantas by sending a text message to 0477 726 827 (0477 QANTAS). Alternatively, the option to send an SMS is sometimes given when calling the Qantas call centre.
How do I contact Qantas for a refund?
Please only call us on 0800 808 767 for assistance if you’re travelling within the next 24 hours. For flights booked through a travel agency or third-party website, contact them directly for assistance.
How do I contact Qantas International?
Find information on travel requirements, flexible flight bookings and more….Asia.
Country or territory | Contact | Opening hours |
---|---|---|
India | +91 22 6111 18 18 | 9.30am to 1.30pm and 2pm to 5.30pm, Monday to Friday. |
Indonesia | +62 21 2555 6300 001 803 61786 (toll free) | 8.30am to 5pm, Monday to Friday, After hours and public holidays |
How do I get a refund from Qantas?
Submit your refund requests once you’ve completed your journey. A separate refund request must be submitted per person, per service. To apply for your refund, enter your Qantas Booking reference and last name, then select ‘Continue’ to retrieve your booking details automatically.
Can I cancel my Qantas flight and get a refund?
If we’ve cancelled your Qantas flight, including your Classic Flight Reward booking, wait to hear from us before changing your booking. We’ll rebook you on the next available flight to your booked destination (if possible), at no additional cost to you. Alternatively, you can choose a Flight Credit or a refund.