Are you entitled to a refund if you buy online?
You’ve MORE rights buying online (or by telephone/catalogue) due to the Consumer Contracts Regulations. These give a legal right of 14 days to cancel the order after receiving it, and a further 14 days to send most goods back for a full refund (including outward delivery costs), even if there’s no fault.
What happens if I buy something and then it goes on sale NZ?
Usually when you buy a product or service, the sale is final unless the item breaches a guarantee under the Consumer Guarantees Act. The retailer doesn’t have to give you a refund or exchange if: you find cheaper products elsewhere.
What’s an example of something that would make you suspicious when online shopping?
Bad spelling and grammar, or a URL that doesn’t seem to match what’s being sold, can indicate a website is not genuine, e.g., if bobandjanesportinggoodsshop.co.nz was selling high heeled shoes. Stop and do some research if a website you want to shop through seems suspicious.
Do I have to pay GST online shopping?
There’s nothing else that you must do for your items to arrive. However, we do charge Duty and GST for alcohol and tobacco products regardless of value.
Can a retailer refuse to sell their product to me?
Is legal to refuse service? Any business does have the right to refuse to provide a service, however, it’s important to ensure this is not discriminatory. If a business refuses to serve a customer on discriminatory grounds, it is illegal.
Can I get my money back if I got scammed?
Contact your bank immediately to let them know what’s happened and ask if you can get a refund. Most banks should reimburse you if you’ve transferred money to someone because of a scam. If you can’t get your money back and you think this is unfair, you should follow the bank’s official complaints process.
How do I avoid paying GST on imports?
How to Avoid Paying Duty and GST on Imported Gifts
- is sent to a private person by or on behalf of another private person resident abroad.
- is of an unsolicited nature (not ordered or paid for by the addressee)
- is occasional and not part of an ongoing arrangement to avoid the payment of duty and GST.