How do I contact jumia Egypt?

Posted on by Muna Meyer

How do I contact jumia Egypt?

Call Customer Support on 15204 To Place Order – Jumia Egypt.

How can I talk to jumia customer care?

Should you have any questions on your order, please contact our customer service team between 8am to 8pm (Monday to Friday) or between 9am to 6pm (Saturday and Sunday) at [email protected] or 0700 6000 000 and we would be happy to serve you.

How can I change my country in jumia?

If you want to change the shipping address to a different region or city, contact the Jumia service call center for your order to be canceled; make a new order with the new shipping address.

How can I delete my jumia account?

You can request to delete your account by sending a mail to [email protected] stating the JumiaPay Business ID or email the account is linked to and the last 4 digits of the bank account. We will delete the account and respond.

How do I contact jumia by email?

Email: [email protected] Please call us to speak to one of our customer service agents.

How do I change my payment method on jumia?

  1. Click on the link sent to your phone and login to pay on JumiaPay website with your registered email on Jumia or sign up to pay.
  2. On the JumiaPay payment confirmation page, click Pay Now.
  3. Select Use different payment method to add a debit card, returning customer can use the pre-registered debit card.

How do I change my number on Jumia?

If you need to change the phone number associated with your account please contact us via email ([email protected]) or livechat and our customer service will take care of it.

Does Jumia have Whatsapp number?

Jumia Nigeria is now on various chat platforms from Blackberry messenger to Whatsapp and even Wechat. You can reach out to Jumia on your mobile anytime any day.

Can I contact Jumia on Whatsapp?

How do I contact Jumia by email?

How can I change my email address on Jumia?

This is possible from the “Manage Users” tab under Settings, where you can assign roles to users. This area is also useful if you want to change your email address for login. Click “Edit” to open a screen where you can change your email.

How do I cancel an order on Jumia Egypt?

How To Cancel Order On Jumia

  1. Log in to your Jumia account.
  2. Click on Where Your Name Appeared At The Top Right Corner.
  3. Click on ORDERS in the Drop-down Menu.
  4. Click on SEE DETAILS to the right of the item.
  5. Click on CANCEL ITEM.
  6. Select a Reason Then SUBMIT.