Why is my fax failing?
Faxes can fail for a variety of reasons, such as sending to a non-working or non-fax number, a recipient listing their number on the National Do Not Call List, a recipient line being continually busy or out of paper, or if there is noise or interference on the line.
Can receive but Cannot send fax?
Fax issues where you can send, but not receive is typically an issue with the phone line or incorrect setup. If received faxes seem to be going through, but isn’t printing and there is no error message, refer to Faxes are received but not printing out (Fax Preview) to confirm that the Fax Preview feature isn’t enabled.
How can I test my fax machine?
Here’s how:
- Program your full 10‐digit fax number into your fax machine.
- Send a test fax to 1‐855‐FX‐CANON (1‐855‐392‐2666).
- Once our service receives your fax, a test page will be sent back to the fax number programmed into your machine. This process generally takes 2 to 3 minutes.
How do I fix a busy fax line?
How to get through to a busy fax machine
- Make sure you have the right number. Whenever we’ve found a really busy (or no answer) fax line, it’s usually because we have the wrong number.
- If at first you don’t succeed… Try, try again.
- Schedule for late at night. Or get up late at night.
- Call and ask for alternates.
How can I test if my fax machine is working?
To test a fax machine simply fax to somebody else with a fax machine – and have them send a reply fax back to you. When sending the fax, turn on the confirmation page feature – a successful confirmation page shows that the fax machine on the other end has successfully received the message.
Why is my fax machine not receiving fax?
Try reconnecting the cable (RJ11 phone cable) between the Fax machine and the ATA. This cable should use the ATA’s LINE1 port and make sure it is connected to the Line (not Telephone) jack/port on the Fax Machine. Sometimes a bad cable can cause this problem so changing to a new RJ11 phone cable might help.