How can I talk to GOtv customer care?

Posted on by Muna Meyer

How can I talk to GOtv customer care?

Contact GOtv

  1. Shortcode: 4688.
  2. Facebook: Follow us on Facebook.
  3. Twitter: Follow us on Twitter.
  4. Email: [email protected].
  5. Tel: +234 803 904 4688.
  6. Address: Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State.
  7. USSD: *288*1#
  8. WeChat: Learn more.

Which number will I use to call GOtv?

Dial *288# on your cellphone.

How do I activate my GOtv in Africa?

ACTIVATE YOUR GOTV VIA USSD CODE To activate your Gotv should case your don;t have laptop, smart phone and data simply make use if ussd code by dialling *423# on any network and provide the information requested to activate your GOTV.

How do you clear error code on GOtv?

While your GOtv decoder is on and your subscription is active you can clear the Gotv errors with a simple text message. Using the phone number you used in purchasing your GOtv package, all you have to do is send a message to 4688 in the format written below.

How do I scan my GOtv?

How to scan and find missing

  1. Get your Gotv remote and click on menu the white button to your left.
  2. from the display menu click on ADVANCED OPTIONS.
  3. Click on INSTALLATION.
  4. Click on AUTOMATIC SCAN.
  5. The scanning will commence please do not switch off your decoder or interrupt the scanning process.
  6. OK.

How do I activate my GoTv?

Follow the instructions below to activate GOtv Decoders:

  1. Visit: GOtv Website.
  2. Navigate to ‘Activations’
  3. Select Country.
  4. Enter Surname.
  5. Enter IUC Number (Your IUC number is located on the red sticker under your decoder)
  6. Enter Phone Number.
  7. Click on ‘Activate New Account’

Why is my GoTv not working after payment?

If your subscription has been paid in full, please ensure your decoder is switched on and SMS reset to 4688 to clear the error message displayed on your decoder.

How can I clear my GOtv error E66 32?

Error code E66-32 If the subscription is paid, send a reset message to the decoder via the mobile phone, use the GOtv self-service app or call the helpline. If there is no subscription, you will need to pay for the subscription or pay for a new package for the error to be fully cleared.

How do I clear my GOtv error code via SMS?

2. Clearing The Error Using Text Message System. To clear GoTV error code using text message system, send RESET *IUC number* to 4688. For example; RESET 7235547899 to 4688.

How do I activate my GOtv after payment in Ghana?

Managing your GOtv and GOtv Mobile account couldn’t be simpler! To activate your account, type “activate (IUC number)” and send to 4688.