Where is Citrix in registry?
VDA CGP Service Entries
Entry | Type | Description |
---|---|---|
HKLM\Software\Citrix\Citrix CGP Server Service\Install\Location | REG_SZ | The absolute path where the CGP service files are installed on the VDA machine. |
How do I force a VDA registration?
Registry-based
- On the Delivery Controller page in the VDA installation wizard, select Do it manually. Then, enter the FQDN of an installed Controller and then click Add.
- For a command-line VDA installation, use the /controllers option and specify the FQDNs of the installed Controllers or Cloud Connectors.
How do I troubleshoot VDA registration?
Basic Troubleshooting (Manual Check of Citrix Scout health check Steps)
- VDA Software Installation – Verify VDA agent is installed.
- VDA Machine Domain Membership – Check for trust relationship with primary domain.
- VDA Communication Port Availability – Check required ports are open and not being used by other applications.
What can cause a VDA registration issue?
Time sync. Time skew may cause VDAs not to register with the DDC and can be easily checked/tested by verifying the Windows Time Service is running on the VDA. If the service is in stopped state, try starting the service and check if this has fixed the Time Sync issue and the VDA is registering correctly.
What version of Citrix Receiver do I have registry?
Steps to find out the Edition/Version of Windows Receiver
- Add/Remove programs.
- Go to systray->Right click on Citrix Receiver -> Click on Advanced Preferences -> Click on Support Info link.
How do I manually install Citrix workspace?
You can install Citrix Workspace app for Windows using the installation media, a network share, Windows Explorer, or a command line by manually running the CitrixWorkspaceApp.exe installer package. By default, the installer logs are located at %temp%\CTXReceiverInstallLogs*. logs .
What is Citrix VDA?
The Virtual Delivery Agent (VDA) enables connections to applications and desktops. The VDA is installed on the Citrix XenApp server that runs the applications or virtual desktops for the user.
How do I know if VDA is reachable from Citrix Gateway?
Verify if the license is exhausted on Citrix Gateway. Navigate to ADC configuration utility > Citrix Gateway > Virtual Server and examine the Maximum Users and Current Users. If you notice that both values are the same then the Citrix Gateway license is exhausted.
How do I troubleshoot Citrix issues?
Troubleshoot user issues
- Check for details about the user’s logon, connection, and applications.
- Shadow the user’s machine.
- Record the ICA session.
- Troubleshoot the issue with the recommended actions in the following table, and, if needed, escalate the issue to the appropriate administrator.
How do I know which version of Citrix is installed?
Click Citrix Viewer or Citrix Receiver from the top menu and select About Citrix Viewer or About Citrix Receiver. The newly opened About window will show you the current version installed (NOTE: If your solutions resides in Microsoft Azure the recommended Citrix Receiver version for Mac users is 12.9. 1 and higher).