How do I check my Smart Communications Bill?
Here’s how to register for Smart Direct Billing: Go to the Play Store and click on “My Account” Under payment methods enable “Smart Communications Billing” Wait for Google to verify your account and your Smart number to be validated.
How can I pay my Smart postpaid bill online?
Head on to my.smart.com.ph on your browser. Log in to your My Smart account. On the Account Summary page under My Balance, click Pay Now. Enter your payment details in the pop-up window.
How can I call smart postpaid customer service?
(02) 8 888-1111
Call Us
| Service | Toll-free via Smart SIM | Via Hotline |
|---|---|---|
| Smart Postpaid, Smart Prepaid, TNT | *888 | (02) 8 888-1111 |
| Smart Infinity | *800 | (02) 8 848-8806 |
| Smart Mobile Broadband (Plug-It, Pocket WiFi, Smart Bro SIM) | *888 | (02) 8 888-1111 |
| Smart Load Retailers | *333 | (02) 8 845-7733 |
How do I contact smart billing?
Contact Us
- Landline: (632) 8 522 -3947.
- Mobile Number: +63 998 964 9651.
- Email Address: [email protected].
Can I pay Smart postpaid using BPI online?
You can pay your Smart and Sun Postpaid bill via internet banking services of major banks, including: Asia United Bank; BancNet; BDO; BPI; EastWest; Landbank; Maybank; Metrobank; PNB; PSBank; Robinsons Bank; Security Bank; UCPB; and Union Bank.
How can I cancel my Smart postpaid plan after online?
7.1 Termination by Subscriber. The Subscriber may terminate his subscription in writing by giving one (1) month prior notice for cancellation and by fully settling all his outstanding obligations with SMART.
How can I check my Smart postpaid plan status?
Go to www.smart.com.ph, click on the ‘Store’ tab then click the ‘Order Status’ icon….Let’s begin with what you bought or applied for:
- Prepaid (SIM, phone, device)
- Postpaid Line (GSM or Bro)
- Subscription (add-ons, eload)
How can I view my monthly bills or eStatements?
Smart and Sun customers are also encouraged to use the following online channels to conveniently view their monthly bills or eStatements: Your eStatements in the last 12 months can be viewed through your My Smart account. Download our free self-care app in your smartphone and register your postpaid mobile number to view your eStatements.
How will I be notified when I receive my bill?
An email notification with a copy of your eStatement will be sent to you every month to your registered email address. As soon as your bill is available online, an SMS notification containing your bill summary will also be sent to you.
When will I receive my monthly billing statement?
This will happen every 5th of the month, covering the previous month’s billing period which usually starts every first of the month and ends on the last day of the month. You can also conveniently view your billing statements via the myPLDT Smart app. What will I see in the email notification?
How can I view my previous billing statements?
You can conveniently view all your billing statements to check the full details via the myPLDT Smart app. All your previous billing statements can also be viewed inside the app. I want to receive a hard copy of my bill. Can I request for it even if I am currently enrolled in eSOA?