Can I port my BT landline number?
If you’re moving home within your own telephone exchange area you may be able to take your current phone number with you. There’s no charge for this service.
Can you port a landline number to another provider?
If you’re switching service providers and remaining in the same geographic area, you can keep your existing phone number. This process – often referred to as phone number porting – can be done between wireline, IP and wireless providers.
Why can’t I port my landline number?
A phone number cannot be ported if the customer has already cancelled service with their old provider and the number is no longer active or has been assigned to a new customer. A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier.
How can I port my landline number?
Lift the receiver of your landline phone and dial *72 after you hear the dial tone. Dial the 10-digit phone number you’d like to forward these calls to, followed by the # sign. Wait for confirmation that call forwarding has been successfully set up.
Can you transfer BT broadband to another address?
Any term remaining on your existing broadband contract will be transferred to your new address if you take the same service there. However, if the term on your broadband contract is less than three months, a new three-month contract will apply at your new address.
How do I switch landline providers and keep my number?
If you want to switch by calling your provider, you should ask for a ‘PAC’ code if you want to keep the same number. If you don’t want to keep the same number, ask for a ‘STAC’ code. You should give your new provider your switching code – they’ll arrange the switch within 1 working day.
How do I keep my landline number when switching providers?
How to Switch Phone Carriers and Keep Your Number
- Call the new provider to let them know you want to port in your number and become a new customer.
- Let the new mobile service provider initiate the process of porting your number.
How do I keep my landline number when changing providers?
You should still be able to transfer your number – simply tell your new provider which company you were previously with along with your number, and they’ll contact them and get it sorted for you.
How long does it take to port a number?
Phone numbers in the US or Canada typically take between two to four weeks to port, after phone number portability has been verified, and all required documents are correctly submitted to the carrier.
How long does it take to transfer BT Broadband?
If you’re new to BT, we’ll aim to get your BT Broadband up and running within 2 weeks, although this can sometimes take longer. Existing customer? If you’re moving home it may take us up to 2 weeks – occasionally longer – so please contact us when you know the date.